Frequently Asked Questions
What is my order number?
Once you’ve checked out, you will receive an order confirmation email with your order
number.
How long will it take to get my order?
For delivery within South Africa, you can expect your order within 3 to 7 business days.
How do I track my order?
You will be emailed every step of the way, with shipping and tracking updates along the way.
I need assistance with my order. How do I contact Abundance At Work?
Our help desk working hours are as follows:
1. Monday to Friday: 08h00 – 16h00
2. Closed on weekends and public holidays
3. Please quote order number and contact details in all enquiries.
4. You can email us at (info@abundanceatwork.co.za) and we will respond to you within 24 hours.
5. You can also call us on the below numbers:
How I know my Abundance At Work purchase is legitimate?
1. Make sure that you purchase your Abundance at Work products via our
online shop at;
2. Online –www.abundanceatwork.co.za/threads/
3. Always check the exact spelling of the URL.
4. It is important that the spelling of the URL mentioned above is correct.
It is best to bookmark the URL or add to favorites so that you do not
miss-spell the URL when shopping for your Abundance At work items.
5. Once you have checked out, you will receive an order confirmation
email with an order number beginning with AAW.
How do I pay for my order?
We offer the following payment methods:
CARD
1. Visa
2. MasterCard
3. American Express
QR CODE, SCAN TO PAY
1. Scan to Pay
2. SnapScan
DIGITAL/MOBILE WALLETS:
1. Apple Pay
Can I return my online order for a refund?
Within 14 days from the date of purchase. A refund will only be processed if the item is in its original condition and meets the below requirements:
1. Unworn
2. Undamaged
3. Unwashed
4. Returned in original packaging
5. Please allow 5 to 12 business days for a refund to reflect in your account.
Can I exchange my online order?
Yes, you can exchange within 30 days from date of purchase. Exchange will be granted only if the item is in its original condition and meets the below requirements:
1. Unworn
2. Undamaged
3. Unwashed
4. Returned in original packaging
How long does a return take?
Within 14 days from the date of purchase. Please allow 5 to 12 business days for a refund to reflect in your account.
Do I have to pay to return my online order?
Send an email to info@abundanceatwork.co.za
What are your customer service hours?
Our help desk working hours are as follows:
Monday to Friday: 08h00 – 16h00
Closed on weekends and public holidays
How do I get in touch?
1. Please quote order number and contact details in all enquiries.
2. You can email us at (info@abundanceatwork.co.za) and we will respond to you within 1 to 2 business days.
3. You can also call us on the below numbers: